• Full name
• Mobile/WhatsApp number
• Email address
• Billing and delivery address
• Order and purchase information
• Payment-related information necessary to confirm or process transactions
• Communications with our customer support
• Device, browser, IP address, cookies, and website usage information where collected by our website or service providers

• Process and manage orders
• Confirm payments
• Arrange product delivery
• Provide order updates
• Respond to customer questions and support requests
• Process eligible returns and refunds
• Prevent fraud, misuse, or suspicious transactions
• Maintain business and transaction records
• Improve our website, products, and customer experience
• Comply with applicable legal and regulatory requirements

We do not sell or rent customers' personal information. We may share information where reasonably necessary with service providers involved in operating our business, including courier/delivery companies, payment and banking service providers, website/hosting providers, analytics providers, and other service providers.

For example, your name, phone number, and delivery address may be shared with a courier company to deliver your order.

We may also disclose information when required by law or a competent authority.

IBTonlinestore.com does not offer Cash on Delivery (COD). Available payment instructions or methods will be displayed or communicated during the ordering process.

IBTonlinestore.com may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support analytics or other website functionality.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website features.

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We may retain customer and transaction information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Our website may use or link to third-party services. Their handling of personal information is governed by their own privacy policies and terms.

Customers may contact us if they have questions about the personal information they have provided to us or wish to request a correction, subject to applicable legal and record-keeping requirements.

We may update this Privacy Policy when necessary. Any updated version will be published on this page with a revised "Last Updated" date.